A country with increasing potential
Sri Lanka is a hotspot for experts reputed for their service excellence. We connect you with reliable and trustworthy professionals from among our 30,000 graduates per year.
With continuous training to align with changing customer expectations, we ensure our resources always stay at the top of their game.
Connect with an exceptional talent pool via AFI
Client
Onboarding
At AFI, our talent excels in client onboarding with strong communication skills, attention to detail, and a commitment to building trust. We connect you with professionals who ensure a smooth onboarding process.
Customer Tech Support
AFI’s tech-savvy recruits provide expert support, delivering prompt solutions and trustworthy assistance. They earn your customers' confidence through their exceptional problem-solving skills.
Retention & Upselling
Our AFI talent specializes in customer relationship growth. With excellent communication and strategic insight, they maximize retention and build lasting trust.
Customer Support & Issue Resolution
AFI professionals, known for their integrity and client commitment, handle inquiries swiftly, fostering trust and satisfaction with every interaction. We find the ideal team members for your needs.
Find Your Support Experts—Because Customer Satisfaction is Everything
Rank #2 in Literacy
In the Indian subcontinent
Over
70%
Start their careers early
+100,000 Students
Receive training per year
30,000 Graduates
Per year
Working together is simple
Discovery (30 min)
Analyze your business and identify growth opportunities together
Roadmapping (1 week)
Technical analysis of whether we can meet your goals and the resources required.
Engagements (Ongoing)
Our marketing teams will start working towards short and long term strategies.
Our Process
Strategic Discovery
We dive deep into our clients’ world, understanding specific job and team requirements and aligning them with the organization’s broader goals to ensure a perfect fit.
Talent Blueprinting
We design detailed job descriptions. Our aim is to find the right talent with clear communication of the responsibilities and opportunities.
Talent Scouting
We leverage our local insights and extensive talent networks across sectors to pinpoint potential candidates who have the right qualifications, experience and attitudes.
Candidate Screening
We engage in a multi-stage screening process involving resume reviews, background research and extended interviews to further vet and screen candidates.
Shortlist Presentation
We compile a shortlist of the finalists and present it to you for final selection.
Continuous Development
We continue to train and develop the talent resources we provide, ensuring continuous improvements and alignments with your goals.
What are clients have to say
"Fawaz's dedication and hard work over the past few months, particularly in reconciling the balance sheet and cleaning up the income statement for both 2023 and 2024.His meticulous attention to detail and professional approach have significantly contributed to us being able to better analyze our financials. Also, I am impressed by his solid communication skills and persistence in following up with me to address any queries promptly"
Nora Mccarthy : US, Arkansas
Roof re-modeling company
Our collaboration with AFI Corp has truly been a game-changer for us. It's allowed us to shift our focus away from daily admin tasks and onto the exciting challenges that drive our business forward. By teaming up with AFI Corp, we've not only boosted efficiency and clarity but also unleashed our creativity and commitment to delivering excellence across all fronts. We sincerely thank AFI Corp for their invaluable partnership and support
Jeff Moralez: US, Arkansas
Founder :Roof re-modeling company
Our collaboration with AfiCorp began in 2022 with the goal of transforming our Technical Customer Support experience, and they have far surpassed our wildest expectations! The AfiCorp team is not just helpful and responsive but genuinely cares about our success.
Stephanie Valenzuela : - Customer Support Manager
Finland based Technology company
They've introduced us to outstanding, motivated individuals who have become integral to our team and propelled our company's success to new heights. If you're looking for a partner that truly drives growth, we cannot recommend AfiCorp highly enough.
Ville Vanhala : - Co Founder
Finland based Technology company
