Reduce Churn. Improve Retention. Scale Operations.
Dedicated Support & Operations Professionals. On Demand.
The businesses that retain customers and scale efficiently are the ones with the right support infrastructure – responsive, reliable, and always on. That’s what AFI gives you – whether you need a single specialist or a full support team.
Customer Support & Help Desk Specialists
Your customers supported around the clock by professionals who represent your brand with confidence.
Customer Onboarding Specialists
Great first impressions, every time. Structured, reliable onboarding that builds trust from day one.
Technical Support Specialists
Prompt, expert problem-solving that earns customer confidence and elevates your product experience.
Retention & Upselling Specialists
Customer relationships managed for the long term - loyalty built, churn reduced, growth opportunities captured.
Executive & Virtual Assistants
Senior Leadership time freed up. Schedules managed, workflows streamlined, communications handled.
HR & Admin Support
Back-office operations running smoothly - admin, HR coordination, and operational workflows off your plate.
A country with increasing potential
Sri Lanka is a hotspot for experts reputed for their service excellence. We connect you with reliable and trustworthy professionals from among our 30,000 graduates per year. With continuous training to align with changing customer expectations, we ensure our resources always stay at the top of their game.
Discovery & Scoping
We understand your resource requirements and pain points
Talent Matching
We identify and shortlist qualified professionals matched to your needs
Onboarding
our resource is trained and enabled to integrate and ramp up quickly
Dedicated Delivery
Your team works to your processes, your cadence, your standards
Ongoing Support
We continue to develop your resource as your needs evolv
What Our Clients Say
4.9
200+ Reviews
"AFI has been a reliable partner across several projects. Consistently reliable and delivering to the high standards required in Europe, especially in the DACH region."
Ranil Samarawickrema
"Every individual they placed with us was professional, reliable, and an expert in their area - able to hit the ground running from day one."
Josh Martin
"Our collaboration with AFI Corp began in 2022 to transform Technical Customer Support. They exceeded expectations, being helpful, responsive, and genuinely caring about our success."
Stephanie Valenzuela
“They've introduced us to outstanding, motivated individuals who have become integral to our team and propelled our company's success to new heights. If you're looking for a partner that truly drives growth, we cannot recommend AFI Corp highly enough.”
Ville Vanhala
Co Founder – Brella
“AFI Corp has been professional, technically proficient, and highly responsive throughout our website relaunch. They demonstrated patience and flexibility in accommodating our requirements. I would recommend them to any business looking for a reliable web development partner.”
Joel Chensee
"As a young data-focused company, we highly appreciate the AFI team as partners on eye level - co-developing our whole product strategy from the bottom up."
Benedikt Kramer
"Our partnership with AFI Corp has been transformative, allowing us to focus on business challenges and boosting efficiency, clarity, and creativity."
Jeff Moralez
"We needed a website that reflected our brand and clearly communicated our product. AFI was recommended by a really close friend, and from the beginning they were concise and organized, providing key information without taking up unnecessary time. It was clear they were knowledgeable and focused on building the right website for our business, not just a generic template. They worked to truly understand our product, where it fits in the market, and what competitors are doing. Their attention to detail and commitment throughout the process really stood out, and their system recommendations improved functionality beyond what we initially expected. Communication was clear, the process was smooth, and the final result fit our needs perfectly. We would confidently recommend them to anyone looking for a team that values both your time and your business."
Sera Baysal
“The team at AFI is very professional and friendly, and has been a pleasure to work with. They communicate any changes and updates without delay, and are always there to support if you need anything. Amazing people 🙏”
Damian Kao
"Fawaz's dedication in reconciling the balance sheet and cleaning up the income statement for both 2023 and 2024 significantly contributed to us being able to better analyze our financials. His attention to detail and communication have been impressive."
Nora McCarthy
Tools We Work With